Client Section:

What happens when you sign up with your free account?

  • You, as the client set out your maximum budget or rate you wish to pay
  • You gain access to experienced lawyers at a lower cost
  • As part of your client login, you will have your own profile area that you can modify should you wish to.
  • You will have access to an online inbox in your login to check contact from lawyers.
  • You have the ability to request the services of Barristers when required who are willing to work at reduced rates along with your lawyer. The Barristers will also be able to set out their rates and negotiate for your work with solicitors.

What happens when you sign up for a membership with The Law App?

  • Create your account and start building your profile. Here you will set out what areas of law your lawyer will be required to service, their location, experience, rate, or your budget.
  • Once your account is set up, you will be able to post your legal requirements and the amount of money you have available for legal representation. The solicitors will pitch and you can choose which lawyer suits your needs the best.

FAQ’s: Clients

Q: How much does it cost to set up an account?

A: Nothing, it is completely FREE. This is a free service we provide to clients. Just click on the Sign Up Now button to create your profile and post your legal requirements.

Q: How do I find the lawyer that is right for me?

A: Once you have signed up and created your profile, you can post your legal requirements and wait for the lawyers to pitch their offers to you. You will have pitches from lawyers to choose from. Inside your profile, you can review these pitches and see which one suits you the most. Once you are satisfied you have made the right choice, you then transfer the amount agreed to your lawyer knowing they have passed our verification process. We verify with the State and Territory Law Societies that they can provide the legal services offered.

Once you are happy with your choice, the funds will be transferred to the solicitor for them to begin working (less the 10% fee taken by The Law App). If you decide the solicitor is not the right match for you, The Law App returns the funds transferred less an administrative fee and you can go back to the other solicitors who originally pitched or start the process from the beginning.

Q: How do I post my legal requirements?

A: Once you log into your account, you can click on a link to post your legal requirements. Fill out the form and put as much information into the post as you wish. This will ensure that the lawyers give you the best possible price for your legal requirements. These will be accessed by lawyers who are qualified to work in that area of law. Once submitted you will received up pitches from lawyers willing to complete the work for you.

Q: Can I ask questions when posting my legal requirements?

A: Yes, you can, the lawyers will try to answer these as best as possible without giving full legal advice. Suggested questions could include; Do you think my budget will cover these requirements? Have you had similar cases before? Have you found the outcome to be a common outcome in these cases? What are the repercussions, if any, of the steps I would like to take?

Q: Will my post be anonymous?

A: Yes, all personal details will remain anonymous until you accept a lawyer’s pitch. Then they will be given your details to contact you.

Q: How long do I have to wait until I receive the lawyer pitches?

A: Once you post your requirements, you should receive a response within minutes if your problem is a common one and in any case within 24 hours. If no lawyers respond we can help commission lawyers for you. Send us a message as well if you require urgent help.

Q: How do I choose which lawyer is best for me?

A: When reading the pitches from lawyers, you will be able to see the years of experience they have, whether they are a specialist in that field and what rates they are charging. You should choose the lawyers pitch that suits your timeframe, budget and overall needs for the legal requirements.

Q: Once I have chosen the lawyer and their pitch, what happens next?

A: The lawyer is required to provide free online video or telephone appointment. If you are satisfied your funds will be provided to the lawyer less a 10% fee which is paid to The Law App.

Q: Can I give feedback on the website for lawyers once they have completed my matter?

A: Absolutely, the rating of the lawyers on the website is important so we value your feedback and so do they. It will help other users decide which lawyer to choose in the future

Q: How do I make payment?

A: The client will pay the agreed amount in the quote given by your chosen lawyer via The Law App website. A 10% commission will be taken from this by The Law App. The remainder will be transferred to your lawyer’s bank account once you are satisfied to proceed. You will also need to sign the lawyer’s Legal Service Agreement so they can work for you.

Q: How do I setup my free profile?

A: You will be asked to setup a free profile before you can submit your legal project. You will be required to scan and upload any necessary documents for the lawyer to look at. You will need to provide a valid phone number, email address, and residential address. You will also be required to upload a scanned copy of your photo ID.


Q: How do I know if the lawyer I chose is legitimate?

A: We have stringent guidelines and verification methods to ensure that all lawyers are currently able to practice within Australia. We confirm all details and certificate with the Law Societies in each state before they are eligible to pitch to clients.